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Synsetio

Privacy policy

Last updated: October 7, 2026

This translation is provided for convenience. The French version is the reference. Read the French version

1. Introduction

Synsetio ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our services.

2. Information We Collect

We collect information you provide directly to us, such as:

  • Personal information (e.g., name, email address)
  • Business information
  • Usage data

For prospecting, we also use business contact details that are public or passed on by a client or a partner: see section 8.

3. How We Use Your Information

We use your information to:

  • Provide, maintain and improve our services
  • Communicate with you
  • Comply with legal obligations

4. Data Storage and Security

Your data is stored securely within the European Union. We implement appropriate technical and organizational measures to protect your data.

5. Your Rights Under GDPR

As a data subject in the EU, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Erase your personal data
  • Restrict processing of your personal data
  • Data portability
  • Object to processing of your personal data

You may also lodge a complaint with the CNIL, the French data protection authority (cnil.fr).

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

7. Third-Party Services

When you use the contact form:

  • Your name, email address, sector and the task you describe are stored by our lead intake service (Cloudflare D1, European Union jurisdiction) so that we can reply. Synsetio is notified by email and by an end-to-end encrypted push message.
  • If you book a slot, the booking page is provided by Zeeg (zeeg.me, hosted in Germany). Zeeg receives your name, email address and booking note, and sends the confirmation and reminders. The call takes place on Google Meet.
  • Legal basis: steps taken at your request before entering into a contract (GDPR art. 6(1)(b)).
  • Retention: 3 years after our last exchange; messages flagged as spam are deleted after 30 days.
  • The form and the booking page set no cookies.

Audience measurement: the site counts its page views with Vercel Web Analytics. It sets no cookie and stores nothing on your device. A visit is recognised by a hash of the request, discarded after 24 hours, and we only see aggregated statistics: pages read, country, browser, referring site. Legal basis: our legitimate interest in knowing which pages are read (GDPR art. 6(1)(f)).

8. Business Prospecting

We may write to professionals to offer a service related to their business, in three cases:

  • about an open public tender that matches their business;
  • because we already know them;
  • because a client or a partner introduced them to us.

In each case:

  • Data: name, job title, business email address and company.
  • Source: depending on the case, notices published in the BOAMP (France's official public procurement bulletin), business contact details that the company or the person makes public, for example on its website, our own business contacts, or the client or partner who gave us your details.
  • Introductions: our first message names the client or partner who gave us your details. We write to you again only with your agreement, for example if you reply; without a reply, we delete your details.
  • Purpose: offering you a service related to your professional activity.
  • Legal basis: our legitimate interest in making our services known to professionals (GDPR art. 6(1)(f)).
  • Recipients: Synsetio and its email provider, Google Workspace, which may process messages outside the European Union.
  • Objection: every message says how to stop receiving them; a simple reply is enough. You can also write to privacy@synsetio.com.
  • Retention: 3 years from collection or from your last contact. If you object, we keep only your address on a suppression list, for at least 3 years, so that we never write to you again.

9. Children's Privacy

Our service is not directed to children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@synsetio.com.